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IFCCI Mumbai - Webinar on Communication Hacks for Customer Satisfaction & Employee Engagement
Event ended.
IFCCI in collaboration with Antoni Lacinai is organizing a webinar on Communication Hacks for Customer Satisfaction & Employee Engagement.
The Indo-French Chamber of Commerce and Industry (IFCCI), Mumbai
in collaboration with Antoni Lacinai (Global Speaker)
is organizing a webinar on
Communication Hacks for Customer Satisfaction & Employee Engagement
Appended below are the details of the event:
Date: Wednesday, 19th June
Time: 3 pm - 4 pm (IST)
Platform: Zoom
Zoom Link to register: https://shorturl.at/X5VNx
Happy employees mean a thriving business! Engaged staff are more productive, make fewer mistakes, and foster a positive and creative work environment. This leads to higher output, better quality work, and innovation. When employees feel valued and supported, they take pride in their work and excel in customer service, boosting customer satisfaction and loyalty. Therefore investing in employee engagement equates to investing in your company's success.
Through this webinar he will share insights on how to supercharge your team’s engagement by leveraging three communication superpowers and understand the following :
What is the global level of employee engagement?
How to build better relations & collaborate with peers?
A success formula for customer meetings
How to use the three communicative superpowers to build strong relationships?
How to get a customer commitment?
The difference between proactive and reactive customer service
How you can match a client's behavior so that they feel that you are on the same side?
Why first impressions last?
Kindly note:
This event is complimentary and is open to all.
Please feel free to share the link within your network, in case you think this topic would be of interest to the
Prior Registration is Mandatory
Look forward to the participation!